Municipal clients across North America
Web & UI design
Citizen-centric web and application design for cities
Connecting cities and citizens
Residents expect more from their government websites: instant information; a seamless, stylish user experience; and dynamic, engaging content.
Expertise
Role: Lead UI/UX designer
Projects completed: 2018-present
Implemented forward-thinking design language as part of a unified design system in accordance with WCAG 2.0 Level AA accessibility
Distilled client objectives and complex flows to create intuitive products
Incorporated user analytics, focus group findings, and website architecture into wireframes and hi-fi prototypes for digital citizen services
Conducted qualitative and quantitative research to inform their design decisions
Partnered with product managers and developers in agile environment, providing insight and helping to develop the strategy for SaaS product
Championed design thinking and user-centered design throughout my team and the broader organization
Contributed to initial build and evolution of GHD Digital’s design system
Participated in Agile and Waterfall development methodologies
Mentored junior designers and onboarded new members of design team
THE OUTCOME
More than 100 awards since 2018.
Empowered citizens though digital experiences.
With over 10 years’ experience, I have a lot more to show.