MealSuite
Product design
Data-driven UI and product design for foodservice and healthcare software.
Empowering communities with easy-to-use nutrition and healthcare apps
As a product designer at MealSuite, I overhauled the entire suite of apps (MealSuite Touch, Point of Sale, and Self Serve Kiosk) with a fresh and modern user interface that is intuitive for all demographics—from young restaurant servers to senior citizens ordering their meals from their room.
Designed according to human factors.
ACCESSIBLE AND COMPLIANT SOFTWARE
I collaborated with dieticians in Canada and the United States to create intuitive solutions that delight patients and staff.
This self checkout kiosk was designed for cafes and bistros with no staff members present. By using subtle animations to guide the user along with large, easy-to-click touch interface elements, these contactless kiosks improve foodservice efficiency while allowing residents the autonomy to purchase food and beverages at any time of the day.
MEALSUITE POINT OF SALE APPLICATION
Efficient and robust point of sale application for busy restaurants, bistros and cafeterias
My expertise
Researched and analyzed customer behaviours, pain points, user flows and journeys using FullStory to make informed, data-driven decisions to improve all products
Presented wireframes, high fidelity designs, and prototypes to stakeholders including the CEO, product director, developers, and project managers
Championed a customer-first approach to product development
Innovated and collaborated with engineers, customer support team, and customers to deliver the best product possible
FEEDBACK
“Shayne, you nailed it. I’ve struggled to revamp the (MealSuite) modules before and what you did was exactly the type of clean, user friendly interface I was imagining and I think our customers will appreciate. I won’t be embarrassed to demo these modules anymore with your improvements.”
— Project Manager, MealSuite
With over 10 years’ experience, I have a lot more to show.